A dispute over payment for medical-grade aesthetic products has led to a lawsuit seeking more than $2 million from a group of spa businesses. The complaint was filed by Merz North America, Inc. in the United States District Court for the Eastern District of North Carolina on March 31, 2026, naming Beauty FX Spa Inc., Beauty Fix Medical PLLC, Beauty Fix Plastic Surgery PLLC, BeautyFix Holdings LLC doing business as Beauty Fix, and Beauty FX Westchester LLC as defendants.
According to the filing, Merz North America alleges that the defendants purchased large volumes of its aesthetic products—including RADIESSE and Belotero Balance—over several years for use and resale at their multi-location medical spas. The plaintiff states that while the defendants received and used these products with their own customers and collected payments from them, they failed to pay Merz North America for the supplied goods despite multiple demands.
The complaint outlines that all transactions were governed by specific Terms and Conditions (T&Cs), which were incorporated into each invoice sent to the defendants. These T&Cs included provisions regarding overdue payments: “overdue invoices shall accrue interest at a rate of 1.5% per month on the balance due” and specified that Beauty Fix would be liable for all collection costs incurred by Merz North America including attorneys’ fees and expenses. The court filing asserts that approximately 77 invoices remain unpaid dating back to 2024.
Merz North America reports that as of February 10, 2026, there was a principal balance due of $1,723,134.70 from the defendants. With accumulated interest through March 20, 2026 totaling $330,618.85, the total amount claimed owed is $2,053,753.55. The plaintiff further notes that additional interest continues to accrue until resolution of the matter.
The company contends that despite using and profiting from these products—often injecting them into customers—the defendants have not disputed product quality nor contested any charges but have declined to pay amounts described as “indisputably due.” A demand letter requesting payment was sent on February 10, 2026 but did not result in payment.
The legal action includes three main claims: breach of contract based on failure to pay under an enforceable agreement; unjust enrichment on grounds that it would be inequitable for defendants to retain benefits without compensation; and account stated based on open accounts where invoices were issued but not paid or disputed by defendants.
For relief, Merz North America asks the court to award damages believed to be at least $2,053,753.55 plus contractual interest rates; alternatively seeks damages under unjust enrichment or account stated theories; requests recovery of attorney fees and costs; asks for taxation of all costs against defendants; and seeks any other relief deemed appropriate by the court.
The case is being handled by attorneys Charles J. Bridgmon (N.C. Bar No. 37887) and Jeffrey A. Long (N.C. Bar No. 28645) from James Denobriga Long PLLC in Charlotte, North Carolina. The case number is 5:26-cv-00215-BO-BM.
Source: 526cv00215_Merz_North_America_Inc_v_Beauty_FX_Spa_Complaint_Eastern_District_North_Carolina.pdf
